Our operations team provides round-the-clock professional services. These includes:

  • 24-hour monitoring of road conditions at the Control Room to ensure that any obstructions will be removed swiftly and thus reducing the potential of accident
  • regular road patrols to provide immediate roadside assistance and recovery service to motorists when necessary
  • Single-Tube Operation for routine night-time maintenance
  • providing courteous toll collection service

24-hour monitoring

Roadside recovery

Toll collection


Recovery team

Vehicle recovery is an essential part of daily operations. The recovery team is on 24-hour standby. All recovery staff are well-trained for vehicle recovery, fire-fighting and first aid treatment. Staff also attend refresher courses regularly to enhance their professional knowledge and skills.

The recovery team mobilizes a fleet of fully-equipped emergency vehicles:

Patrol jeep

Light recovery vehicle

Medium recovery vehicle

Heavy recovery vehicle

Vehicle with truck-mounted attenuator

Tunnel washer
(to help fire rescue)